Terms & Conditions

Access and use by you of this site constitutes acceptance by you of these Terms and Conditions that take effect from the date of first use. OurWedding.co.uk may at any time revise these Terms and Conditions without notice. It is up to you to regularly review the Terms and Conditions in case there are any changes. Continued use of the OurWedding.co.uk website after a change has been made is your acceptance of the change. English law shall apply to the contract and the parties agree to submit to the non-exclusive jurisdiction of the English courts.

1. OUR OBLIGATIONS TO YOU

1.1 - Availability - While your account is open and not contravening any of the terms laid out in this agreement OurWedding.co.uk is obliged to grant you access to the admin area of your OurWedding.co.uk site via a unique username and password. While every effort is made to ensure that the site is available at all times there may be occasions when, due to unforeseen technical difficulties that may affect the server, the internet in general, or other equipment, the site (including the admin area) may be unavailable. OurWedding.co.uk makes no representation that the subscribers' area will be available at all times and accepts no liability for any temporary unavailability, for which no refunds will be made.

1.2 - Account Functionality - Should you encounter difficulty accessing the restricted area of the site, OurWedding.co.uk is obliged to test your account to verify that the restricted area of the site can be accessed over an open internet connection using your login details when submitted using Microsoft's Internet Explorer run in its default settings with Javascript enabled. You are aware of the fact that the settings and configurations of your own software and/or computer may cause problems accessing the restricted area, and that OurWedding.co.uk cannot offer support or accept liability for such problems. Once OurWedding.co.uk has verified that your account can be accessed using the appropriate software and settings it is your responsibility to ensure that you have the necessary equipment and configuration to use your account. No representation is made that accounts can be accessed from any combination of computer, software, and settings, and (since the necessary software may be freely obtained) no refund can be given for any problems encountered due to the use of inappropriate software/settings. You acknowledge and accept that if your account is tested and found to be working that any problem you continue to encounter is a problem with your own equipment and not the responsibility of OurWedding.co.uk.

1.3 - Account Security - OurWedding.co.uk is obliged to take all reasonable precautions to ensure that your account is secure and that your personal details are not accessible to any third party operating in the normal course of business. With regard to your payment card details, these will be held securely by your elected payment processor, and will not be available via the OurWedding.co.uk site. All information exchanges including your card details will be carried out over secure connections. With regard to less sensitive personal information, such as your name, address, etc. this will be accessible by you using your username and password via the OurWedding.co.uk website over a standard internet connection. Your OurWedding.co.uk username and password may be sent to you by standard email and may appear on screens within the restricted area accessed with your username and password. Details of account status and date of termination can be obtained with your username only. Your OurWedding.co.uk username and password will not allow anyone to see your card details, or initiate any payment on your card, unless you have deliberately made your OurWedding.co.uk username and password the same as your username and password for your account with your payment processor. OurWedding.co.uk advises strongly against doing so, and if you choose to do so it is at your own risk.

OurWedding.co.uk accepts no responsibility for and cannot be held liable for any losses arising from loss of data or the compromising of sensitive data as a result of actions beyond its control, including (but not limited to) hardware failure, software failure, or malicious attacks by third parties.

1.4 - Accuracy of information - OurWedding.co.uk is obliged to provide information that is correct to the best of its knowledge, and to follow up any notifications of errors in a reasonable timeframe. However, OurWedding.co.uk cannot be held liable for any errors or inaccuracies in its databases, or any loss that may arise from a user acting on information provided by OurWedding.co.uk. Inclusion does not constitute recommendation and any action you undertake in relation to any information provided by OurWedding.co.uk is undertaken entirely at your own risk.

1.5 - User data – OurWedding.co.uk offers users the ability to store information on its website, such as photos, dates, to-do items, etc. This facility is provided for convenience only and should not be relied upon as the sole repository of any important information. It is each user's responsibility to back-up and keep their own copy of any information they wish to keep. OurWedding.co.uk cannot be held liable for any loss of information. Information cannot be retrieved and will not be supplied if an account is inactive or terminated. By cancelling your OurWedding.co.uk account you will immediately lose access to any stored information. OurWedding.co.uk will endeavour to retain user data for at least one week following account closure, however this cannot be guaranteed.

2. YOUR OBLIGATIONS TO US

2.1 - Email Address - To activate your account and gain access to the restricted areas of the site you are required to provide an active email address capable of receiving emails from OurWedding.co.uk, and evidence that you are able to receive emails sent to it by clicking the link provided in the welcome email sent to your email address upon account creation. You have no right to access the site until you have provided evidence that the email address you have given is capable of receiving emails.

2.2 - Changes to Email Address - Should you at any point stop being able to receive emails at the address you provide, it is your responsibility to amend your account email address via your personal admin area.

2.3 - Payments - By taking out a subscription to OurWedding.co.uk you agree to pay for any service rendered, including but not limited to account creation and the maintenance of your account.

2.4 - Late Payments - OurWedding.co.uk does not offer a free credit facility. All payments must be settled when they become due. If any payment (or any part of any payment) owed by you under any of the terms of this agreement remains unpaid one week after it becomes due, OurWedding.co.uk reserves the right to remove your account and associated data completely.

2.5 - Account Security - As a subscriber to OurWedding.co.uk you must keep your login details secret at all times and never share them with any other person.

3. ACCOUNT DURATION AND TERMINATION

3.1 Free Trial Period – A free trial period of 14 days is granted to new users. Should you wish to continue using the services of OurWedding.co.uk, you are required to pay a subscription fee. Should you not pay the subscription fee, your account will be deactivated and all associated data and files removed from our system entirely.

3.2 - Duration - Your account will remain active from the point at which you activate your account to the point at which your subscription is cancelled in accordance with any of the points detailed below (excepting suspensions imposed due to account misuse or suspected account misuse at OurWedding.co.uk’s discretion).

3.3 - Subscription Failure - If a due subscription payment fails to be made your account will be closed one week after the payment failed. Potential reasons for subscription payments failing include the card from which payments are made expiring, being cancelled, or having insufficient funds available.

3.4 - Subscription Cancellation - Once your account or subscription has been cancelled all your data will be removed from the OurWedding.co.uk system immediately.

3.5 - Account Misuse - OurWedding.co.uk reserves the right to close without warning any accounts being used for any other purpose than for the provision of information and photos related to your wedding. Possible forms of misuse include, but are not restricted to the following: (i) Data theft - information provided is for the benefit of the individual subscriber only, and must not be shared, published, or otherwise disseminated in any way; (ii) incorrect information - if the information you provide about yourself is false or incorrect you may be denied access to your account or your account may be closed. This applies in particular to the sign-up process where the use of a false or inaccurate email address, or one which cannot receive emails from OurWedding.co.uk, will render you unable to activate your account, for which we accept no responsibility and for which no refunds will be issued.

3.6 - Money-Off Offers – OurWedding.co.uk offers money off vouchers from time to time. These offers are valid for the stated period only and do not carry over to subsequent subscription payments.

4. COMPANY DETAILS

Ourwedding.co.uk is owned and operated by Rubix Media Ltd

Company number: 07184398

Registered address: 5 Montpelier Court, Station Road, Bristol, BS6 5EA

Contact phone number: 0845 527 3362

5. POLICIES

5.1 - Cancellation/Returns/Refunds Policy - Subscriptions are non-refundable. Should you cancel your account, a refund will not be given for the balance of your subscription. No refunds will be given for any accounts closed due to misuse.

5.2 - Delivery Policy - As subscriptions are not deliverable, your account and services do not include delivery.

5.3 - Privacy Policy - We collect personally identifiable data (PID) about you that you specifically and voluntarily provide. We endeavour to collect only the minimum PID to provide the service that you request. By registering your PID you expressly give permission to us to contact you regarding the goods and services we supply. We do not sell or rent your PID to anybody. We may be required by law to disclose information you have provided to conform to the law and legal authorities.

5.3 - Free DVD - In order to be eligible for your free DVD, you must have had a continuous, paid subscription for at least 12 consecutive months.

5.3 - Fair Use Policy - Each account is subject to a fair-use policy of 4.5GB of file storage. Should you store more than this amount of data in your account, we cannot guarantee that we will be able to fit it on to your free DVD.

6. TECHNICAL REQUIREMENTS

To use OurWedding.co.uk’s services you will need certain equipment, not supplied by OurWedding.co.uk. This includes a computer, an internet connection, and the necessary software to browse the internet and access emails. OurWedding.co.uk is designed for and tested on Microsoft Internet Explorer and Mozilla Firefox, run in their default settings. Performance on other applications cannot be guaranteed, and no assurance can be provided that OurWedding.co.uk services can be used with any configuration of computer, software, and settings. The necessary programs to utilise OurWedding.co.uk services are available for free on the internet, and as such no refund can be made for any failure of your own equipment to receive, process, and correctly display OurWedding.co.uk services.